Shipping policy
We take great care in preparing and delivering your handcrafted candles and goods. Here's what you can expect:
Processing Time
Orders are typically processed within 1–3 business days. During peak seasons, processing may take slightly longer.
Shipping Rates & Delivery
Shipping costs are calculated at checkout based on your location and order size.
Estimated delivery times:
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Domestic: 3–7 business days
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International: 7–14 business days (may vary due to customs)
Tracking Information
A tracking number will be sent via email once your order has shipped. You can monitor your package every step of the way.
Free Shipping
Enjoy free standard shipping on domestic orders over [insert amount].
Lost or Delayed Packages
If your package hasn’t arrived within the expected timeframe, please contact us at [insert email]. We’ll do our best to assist you quickly.
Where We Ship
We ship worldwide. If you don’t see your country at checkout, please reach out to us.